Help centre
The answer in the search result, before anyone opens a ticket.
The questions you answer over and over, written down once, in a form a search engine can read.
The same six questions, forever.
Every one of them is a person who wanted to buy something and had to wait for you instead. Written down once, in a place a search engine can read, they stop being emails.
What it does
Grouped and ordered by you
Questions sit under category headings in the order you set. An unordered FAQ falls back to alphabetical rather than to whatever the database felt like.
Search that costs nothing
Past five questions a search box appears and filters them in the browser. No round trip, no spinner, and an empty result says so.
Answers inside the search result
Every FAQ ships FAQPage structured data, so Google can show the answer under your link instead of making somebody click to find it.
Nothing is a scripted accordion
It is native details and summary, so expanding, keyboard support and the browser's own find-on-page all work with scripting switched off.
A link to one answer
Every question has a permalink, and following one opens that answer rather than dropping you at the top of a closed list.
Your words, your order
No template to fill in and no categories we invented. The headings are the ones you write and the order is the one you set.
Four ways it shows up
The list
Everything answered, folded away until somebody wants it.
Grouped how you think
Billing, Account, whatever you call them — under headings you wrote.
Billing
Account
Found by typing
Past five questions, a search box filters them in the browser.
Yes — CSV from the settings page, any time, no ticket needed.
Yes — CSV from the settings page, any time, no ticket needed.
Yes — CSV from the settings page, any time, no ticket needed.
In the search result itself
Structured data, so the answer shows under your link before anyone clicks.
yourproduct.com › help
Help centre — Your product
Yes — CSV from the settings page, any time, no ticket needed.
Fair questions
Is this just a page with headings?+
It is that, plus the structured data that lets Google show the answer inside the search result — which is the difference between being read and being found.
Can I put it in my app instead of my site?+
Yes. The embed renders in a shadow root, so it can sit inside an application without your styles and its styles reaching each other.
Adding it
One script tag on the page you want it, or a link to the page we host. Both come with every widget.
<div id="changelog"></div>
<script src="http://localhost:3000/embed/your-slug" data-target="#changelog" async></script>Your product moved this week. Your website should say so.
Set up the first widget in a few minutes and put it live today.